Senior Sales Coordinator (R-17951)
Mumbai - India
Sales Support /
Employee: Full Time /
On-site
Why We Work at Dun & Bradstreet
Dun & Bradstreet unlocks the power of data through analytics, creating a better tomorrow. Each day, we are finding new ways to strengthen our award-winning culture and accelerate creativity, innovation and growth. Our 6,000+ global team members are passionate about what we do. We are dedicated to helping clients turn uncertainty into confidence, risk into opportunity and potential into prosperity. Bold and diverse thinkers are always welcome. Come join us! Learn more at dnb.com/careers.
Location - Mumbai
Qualification - MBA
Key Responsibilities:
- Support the sales team in achieving the revenue target by coordinating with the customers and ensuring collection of customer company documents which is required for reports preparation
- Rigorous follow ups with customers for documents or management discussion is required on a day-to-day basis to maintain continuous inflow of documents
- Work towards ensuring that customers have a good experience of working with D&B throughout by coordinating closely with clients, sales team and operations team and act as the SPOC to ensure the process functions smoothly
- Leading review calls with Head of department, Ops team and sharing updates on inventory cases and highlighting risks, if any
- To get confirmation from the client on the report acceptance, hard copy dispatch and procure testimonials wherein hard copy is to be dispatched
- Managing the online MIS with minimal % of errors for smooth flow of information between the Ops and CS team
- Timely and accurate updating of the online MIS which will aid in inventory management and revenue forecasting and raise red flags wherein concern is seen
- Monthly distribution of various newsletters to clients and managing the client servicing team ensuring team collaboration
- Act as a SPOC for all conversations with Ops and provide inputs in the leadership meetings from the team’s perspective
Key Requirements:
- Postgraduate in Management
- Prior experience in product/business development/business analyst/strategy would be preferred
- Linguistic proficiency: English
- Primary external interactions: Corporate Clients, Vendors
- Primary internal interactions: Senior Management, Finance
- Good interpersonal skills with internal and external stakeholders
- Out of box thinking to solve problems faced and have a structure in place to ensure no lapse
All Dun & Bradstreet job postings can be found at https://www.dnb.com/about-us/careers-and-people/joblistings.html and https://jobs.lever.co/dnb. Official communication from Dun & Bradstreet will come from an email address ending in @dnb.com.
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